It has been going for a long time that any process management g includes both the processes, which have some structure and those, which have no framework at all. Every person is used to structured processes, as they arrange the workflow in the most appropriate way and do not include any cooperation or deciding.
As far as the unstructured processes are concerned, they involve making decisions, discussing and cooperation made to get certain results. Because of the fact that such processes are hard enough to depict from the point of view of the framework and to automate, anyone can enjoy slight variations within such processes.
The policy of BYOD can be a nice example of such unstructured process. This very type of policy will give the staff a chance to bring any their own devices to the office and it involves the choice of the necessary IT security rules; how the CIO, HR and CTO cooperate while doing it. This process will be fully displayed after it is over.
At the same time being unstructured, this process can be portrayed, improved and automated by using a bit different approach to it.
Those processes with some structure have been managed with the help of Excel files for a long time, but such way has proved to be inefficient enough to refer to such systems as ERP or CRM, which make them automated.
Alongside with this, many unframed processes are left without any attendance and improvement. But they can be managed, monitored, improved by choosing another type of approach to them. This very right method should involve three basic elements:
- Reveal the process
- Improve it
- Select the necessary software to automate it
Revealing the processes that are not framed
Unframed processes are hard to reveal and run because of their unpredictability, lack of diaphanous abilities and outdated ways to perform them. The usage of emails and meetings are the most common ways to manage unstructured processes. Surely, that we are able to examine emails and meetings that you have to manage, but it is much better to analyze the activities describing unframed processes.
Every unstructured process, nevertheless, can be depicted, improved and automated.
The basic element of any unframed process is making decisions i.e. human-related processes.
Such areas as compliance and policy, audit, project management and decision performance processes involving unstructured processes.
Improving unstructured processes
As soon as you discover such a process, you are not able to improve it instantly without agreeing every process stakeholder. The improvement can be fulfilled with the help of advice and by e-mails or short meetings or even by any online collaboration tool. You may implement special process management software while optimizing the unstructured process.
Software for unframed processes
The usage of traditional software tools can be expensive and time-consuming because of the system complication and shortage of flexibility.
Comindare tracker is enterprise-scale process management software which is formed on the base of an absolutely different type of databases. In general, this solution adjusts to the process and becomes ideal for any unframed process.
Comindware tracker proposes a set of professional templates and solutions for unstructured processes.